CUSTOMER SATISFACTION WITH FURNITURE MARKET SERVICES: COMPARATIVE INSIGHTS FROM EUROPE, TURKEY, RUSSIA, CHINA, THE UNITED STATES, AND UZBEKISTAN
Keywords:
Furniture market, customer satisfaction, service quality, service dimensions, cross-region comparison, Uzbekistan, digitalization, sustainability.Abstract
This article assesses customer satisfaction in the furniture services sector in Europe, Turkey, Russia, China, the United States, and Uzbekistan based on empirical data, scientific literature, and market reports for 2023–2024. The main service dimensions assessed are delivery speed, installation quality, after-sales service, warranty terms, customization, and price-performance ratio.
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