TAKOMILLASHGAN TURIZM PLATFORMASI: RAQAMLI EKOTIZIM ASOSIDA TURISTIK XIZMATLARNI INTEGRATSIYALASH VA MA’LUMOTLARGA TAYANGAN BOSHQARUV METODIKASI
Keywords:
turizm platformasi, raqamli transformatsiya, smart tourism, yagona ekotizim, ma’lumotlar integratsiyasi, sun’iy intellekt, Big Data, raqamli gid, axborot xavfsizligi, foydalanuvchi tajribasi.Abstract
Mazkur maqolada turizm sohasida raqamli transformatsiya sharoitida “takomillashgan turizm platformasi” tushunchasi ilmiy-nazariy va amaliy jihatdan tahlil qilinadi. Xususan, turistik xizmatlarni yagona raqamli ekotizimda jamlash, transport va madaniy obyektlar bilet tizimlari, joylashtirish vositalari, gid/xizmat ko‘rsatuvchilar hamda davlat axborot tizimlari bilan o‘zaro integratsiya qilish; ma’lumotlar asosida turist oqimlarini tahlil qilish va personallashtirilgan marshrutlarni shakllantirish; platforma xavfsizligi va shaxsiy ma’lumotlarni himoya qilish talablari bo‘yicha metodik yondashuv taklif etiladi. Maqolada O‘zbekistonda milliy turizm yagona platformasini ishga tushirish bo‘yicha normativ-huquqiy hujjatlar konteksti ham hisobga olinib, takomillashgan platforma modeli uchun modul arxitekturasi, baholash mezonlari (usability va qabul qilinish ko‘rsatkichlari) hamda joriy etish bosqichlari yoritib beriladi. [3]
References
1.UN Tourism. Digital Transformation (smart destinations konsepsiyasi).
2.European Commission. The digital transition of tourism.
3.International Telecommunication Union. Smart tourism: A path to more secure and resilient destinations (smart destinatsiya “pillarlari”).
4.European Commission. Communication on a common European data space for tourism.
5.OECD. Preparing the Tourism Workforce for the Digital Future.
6.OECD. Artificial Intelligence and tourism: G7/OECD policy paper.
7.O‘zbekiston Respublikasi Vazirlar Mahkamasi. 820-son (07.12.2024): turizm xizmatlarini yagona platformaga birlashtirish chora-tadbirlari.
8.O‘zbekiston Respublikasi Prezidenti. PQ-348 (19.11.2025): milliy turizm yagona platformasi va mobil ilova funksiyalari, 2026-07-01dan joriy etish.
9.O‘zbekiston Respublikasi Vazirlar Mahkamasi. 6-son (09.01.2026): “Ziyorat turizmi” moduli va xalqaro platformalar bilan integratsiya rejasi.
10.UZINFOCOM. Yagona milliy turistik platforma loyihasi tavsifi (modullar, monitoring, xavfsizlik va boshqaruv yo‘nalishlari).
11.O‘zbekiston Respublikasi qonuni. “Shaxsiy ma’lumotlar to‘g‘risida” (transchegaraviy uzatish bo‘yicha cheklov imkoniyati).
Uzbekistan Embassy (rasmiy sharh). Shaxsiy ma’lumotlar bo‘yicha maxsus shartlar va data localization talabi haqida.
12.OWASP. OWASP Top Ten (web-ilovalar xavfsizligi uchun eng muhim risklar bo‘yicha xabardorlik standarti).
13.NIST Glossary. Usability (ISO 9241-11:2018 asosida).
14.Brooke, J. System Usability Scale (SUS) — 10 bandli usability shkalasi.
15.Davis, F.D. (1989). Technology Acceptance Model (foydalilik va qulaylik konstrukti).
16.IBM. Net Promoter Score (NPS) — mijoz tajribasi va sodiqlik metrikasi.
Artificial Intelligence and tourism: G7
Brussels, 20.7.2023 C(2023) 4787 final COMMUNICATION ...
Digital transition of tourism - Mobility and Transport
Digital Transformation
https://www.untourism.int/digital-transformation?utm_source=chatgpt.com
820-сон 07.12.2024. Turizm sohasini raqamlashtirish va ...
https://lex.uz/uz/docs/-7252698?utm_source=chatgpt.com
820-сон 07.12.2024. Turizm sohasini raqamlashtirish va turistik xizmatlarni yagona platformaga birlashtirish chora-tadbirlari toʻgʻrisida
https://lex.uz/uz/docs/-7252698
Oʼzbekiston Respublikasi Turizm qoʼmitasi faoliyatini tashkil etish va turizm sohasini jadal rivojlantirish chora-tadbirlari toʼgʼrisida
https://president.uz/oz/lists/view/8692
A Design Science Research Methodology for Information ...
What is the Software Development Lifecycle (SDLC)?
https://www.ibm.com/think/topics/sdlc?utm_source=chatgpt.com
Usability - Glossary - CSRC - NIST
https://csrc.nist.gov/glossary/term/usability?utm_source=chatgpt.com
SUS - A quick and dirty usability scale
Perceived Usefulness, Perceived Ease of Use, and User ...
https://parsmodir.com/wp-content/uploads/2018/11/TAM-Davis-1989.pdf?utm_source=chatgpt.com
What is Net Promoter Score (NPS)?
https://www.ibm.com/think/topics/net-promoter-score?utm_source=chatgpt.com
6-сон 09.01.2026. “Umra plyus” ziyorat turizmi dasturini ...
https://lex.uz/uz/docs/-7981827?utm_source=chatgpt.com
OWASP Top Ten
https://owasp.org/www-project-top-ten/?utm_source=chatgpt.com
LRU-547-сон 02.07.2019. On personal data
https://lex.uz/docs/4831939?utm_source=chatgpt.com
New approaches to personal data in Uzbekistan: security ...
https://www.uzembassy.uk/news/881?utm_source=chatgpt.com
What you need to know about literacy
https://www.unesco.org/en/literacy/need-know?utm_source=chatgpt.com
[36] Preparing the Tourism Workforce for the Digital Future
Smart tourism: A path to more secure and resilient ...
https://www.itu.int/dms_pub/itu-t/opb/tut/T-TUT-SMARTCITY-2022-07-PDF-E.pdf?utm_source=chatgpt.com
Проект E-Mehmon
https://uzinfocom.uz/uz/projects/milliy-turizm-yagona-platformasi-uz-latin-11
